justdoitSmartAds

Terms of service

Effective 28 September 2026

These terms apply to the advertising, lead management and automation services ("Services") provided by Justdoit Inc ("Justdoit", "we", "us") of Nairobi, Kenya, to the business that engages us ("Client", "you"). A signed proposal, quotation or service agreement ("Agreement") sets out the specific scope and fees. If the Agreement conflicts with these terms, the Agreement applies.

1. The Services

Depending on the Agreement, the Services may include planning and managing paid advertising on platforms such as Meta, Google, TikTok and LinkedIn; lead capture and alerts; WhatsApp messaging; sending conversion results to advertising platforms; and reporting. We will perform the Services with reasonable skill and care.

2. Your accounts and ad spend

  • Advertising runs on accounts owned by you, or on accounts we manage on your behalf as agreed. You keep ownership of your ad accounts, pages, pixels, data and creative materials.
  • Ad spend is paid to the advertising platforms. Where we collect ad spend together with our fees, we apply it to your campaigns as agreed and account for it in our reports.
  • Advertising platforms set their own rules and may reject ads, limit delivery or suspend accounts. We are not responsible for their decisions, but we will help you respond to them.

3. Your responsibilities

  • Provide accurate information, timely approvals and the access we need.
  • Make sure your products, offers and materials are lawful and that you have the right to use any content you give us.
  • Respond to the leads we deliver and record outcomes using the tools we provide. Results depend heavily on how quickly and how well your team follows up.
  • Use the personal data of leads only for lawful purposes and in line with the Kenya Data Protection Act, 2019 and any other applicable law.

4. Fees and payment

Fees, billing periods and payment methods are set out in the Agreement. Unless the Agreement says otherwise, invoices are payable within 7 days. We may pause the Services if an invoice is more than 14 days overdue, after giving you notice.

5. Results

Advertising results depend on factors outside our control, including platform algorithms, competition, market conditions and your team's follow-up. We do not guarantee a specific number of leads, sales or return on ad spend. Any targets we discuss are goals, not promises.

6. Data protection

For the personal data of your leads and customers, you are the data controller and we act as your data processor. We process that data only to provide the Services and on your documented instructions, keep it confidential and secure, use sub-processors only as described in our privacy policy, help you respond to data subject requests, and delete or return the data when the Agreement ends. You confirm that you have a lawful basis to share the data with us and to receive the leads we deliver.

7. Confidentiality

Each party will keep the other's non-public business information confidential and use it only for the purposes of the Agreement, except where disclosure is required by law.

8. Intellectual property

You own your brand, content and data. Once you have paid for them, you also own the ads and creative we produce specifically for you. We keep ownership of our own software, automation workflows, templates and know-how, and grant you the right to use them for the duration of the Agreement.

9. Liability

Neither party is liable for indirect or consequential losses, including lost profits or lost business. Our total liability under the Agreement is limited to the fees you paid us (excluding ad spend) in the three months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

10. Term and termination

Either party may end the Agreement with 30 days' written notice, unless the Agreement sets a minimum term. Either party may end it immediately if the other seriously breaches these terms and does not fix the breach within 14 days of notice. When the Agreement ends, you pay for Services delivered up to that date, and we hand over your account access and data.

11. Changes

We may update these terms. Changes apply to existing clients 30 days after we notify you, unless you end the Agreement before then.

12. Governing law

These terms are governed by the laws of Kenya. The parties will first try to resolve any dispute through good-faith discussion; if that fails, the courts of Nairobi have jurisdiction.

13. Contact

Justdoit Inc, Nairobi, Kenya. Email: musab.sheikh@justdoit.co.ke